How to Find Your Booking Reference (PNR)

Your PNR (Passenger Name Record) is your booking reference. It’s a unique code that identifies your flight reservation. You’ll need it when you check in online, manage your booking, or contact our support team.

Where to find your PNR

• Booking confirmation email
  After completing your booking, we send you a confirmation email. Your PNR is usually shown near the top of the email under “Booking reference” or “Reservation code.”

• E-ticket
  If you received an electronic ticket (PDF or mobile pass), your PNR will appear next to the flight details.

• Mobile app / website account
  When you log in to your account on our website or app, your PNR is displayed with your upcoming flights and tickets.

What does a PNR look like?

• It is usually a 6-character alphanumeric code (for example: MPER01).

• Sometimes it can be longer, depending on the booking system used.

Tip

• Keep your PNR handy when contacting us. It helps us quickly locate your booking.

• If you booked through a travel agency or third-party website, check their confirmation email – your PNR will be listed there too.