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Vincent Lieffroy
- Total activity 12
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Activity overview
Latest activity by Vincent Lieffroy-
Vincent Lieffroy created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Vincent Lieffroy created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Vincent Lieffroy created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Vincent Lieffroy created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Vincent Lieffroy created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Vincent Lieffroy created an article,
How do I cancel my booking?
If you want to cancel all or part of your booking, we explain how you can do that. If you have booked a car, hotel, parking space, activity, luggage service or insurance through Transavia, read on!...
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Vincent Lieffroy created an article,
How can I change my flight?
You can change the following things yourself in My Transavia. Change of travel date Change of flight time Passenger details This can be done up to 2 hours before departure and you can immediately s...
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Vincent Lieffroy created an article,
How much does it cost to change passenger details?
You can make one change per passenger for free: first name, surname or date of birth. Gender and passport information can always be changed for free.If you want to make more than one change, we cha...
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Vincent Lieffroy created an article,
I want to travel with a wheelchair or scoot mobile
You can notify us of your (electric) wheelchair or mobility scooter when booking your flight via My Transavia or via our Service Centre.Also, it is important to notify us of the measurements, weigh...